FAQ
What's inside the serums? Our serums contain clinically proven active ingredients like Retinol, Niacinamide, Vitamin C, Hyaluronic Acid and Collagen. All formulas are dermatologist-tested and suitable for daily use.
How long does shipping take? We ship from the Netherlands. Delivery typically takes 3–7 business days depending on your location.
Do you offer free shipping? Yes! All orders over €35 ship for free. Orders below €35 have a flat shipping fee of €6,95.
Which serum is right for me?
- Age Defense — Best for reducing fine lines and wrinkles
- Brightening — Best for uneven skin tone and dull skin
- Blemish Control — Best for oily skin and breakouts
- Hyaluronic Acid — Best for dry or dehydrated skin
- Gold & Collagen — Best for anti-aging and firmness
Can I return my order? Yes, we accept returns within 14 days of delivery. Product must be unopened. Contact us at support@getskindrops.com.
Is my payment secure? Absolutely. We accept all major credit cards, Apple Pay, Google Pay and PayPal via Shopify's secure checkout.